Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.
Our refund policy is as follows:
Cancellation & Refunds: Training
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content of any e-learning course or has attended Online Classrooms/received recordings for more than 1 day.
Refund request can be initiated in two ways
- Contact the SCFE office directly at cherthala via mail/call as in the contact information.
- In case item quantity is more than one, please reach out to our support team through our Help & Support section on the website.
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
SCFE reserves the right to revise the terms & conditions of this policy without any prior notice.
Note: All refunds will be processed within 10 working days after the refund request is approved by SCFE.